PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

 

We maintain this web site as a service to our customers, and by using our site you are agreeing to comply with and be bound by the following terms of use.

 

Please review the following terms and conditions carefully, and check them periodically for changes. If you do not agree to the terms and conditions, you should not review information or obtain goods, services or products from this site.

 

Acceptance of Agreement.
You agree to the terms and conditions outlined in this Terms and Conditions of use Agreement ("Agreement") with respect to our site (the "Site"). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended by us at any time and from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.

 

Copyright.
The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks, registered trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site, except as allowed by Section 4, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials.

 

Fraud.
By becoming a member, you confirm that the information provided in this form is true and that you agree to abide by the Terms and Conditions of use of this site. Please note that your membership can be cancelled without notice if it is determined that false or misleading information has been provided, the Terms and Conditions of use have been violated, or other abuses have occurred as determined by Print Works Concept in its sole discretion. If membership has been revoked, Print Works Concept reserves the right to refuse application or readmission to the membership program.

 

Limited Right to Use.
The viewing, printing or downloading of any content, graphic, form or document from the Site grants you only a limited, nonexclusive license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any content, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use (but not for resale or redistribution).
Editing, Deleting and Modification. We reserve the right in our sole discretion to edit or delete any documents, information or other content appearing on the Site, including this Agreement, without further notice to users of the Site.

 

Indemnification.
You agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates (collectively, "Affiliated Parties") harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of this Agreement or use of the Site.

 

Nontransferable.
Your right to use the Site is not transferable. Any password or right given to you to obtain information or documents is not transferable and may only be used by you.

 

Disclaimer.
THE INFORMATION FROM OR THROUGH THE SITE ARE PROVIDED "AS-IS," "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE. IN PARTICULAR, BUT NOT AS A LIMITATION, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US. THIS SITE AND THE INFORMATION WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.

 

Limits.
All responsibility or liability for any damages caused by viruses contained within the electronic file containing the form or document is disclaimed. WE WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF OR INABILITY TO USE OUR SITE. Our maximum liability to you under all circumstances will be equal to the purchase price you pay for any goods, services or information.

 

Use of Information.
We reserve the right, and you authorize us, to the use and assignment of all information regarding Site uses by you and all information provided by you in any manner consistent with our Privacy Policy.

 

Third-Party Services.
We allow access to or advertise third-party merchant sites ("Merchants") from which you may purchase or otherwise obtain certain goods or services. You understand that we do not operate or control the products or services offered by Merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing and customer service. We are not a party to the transactions entered into between you and Merchants. YOU AGREE THAT USE OF SUCH MERCHANTS IS AT YOUR SOLE RISK AND IS WITHOUT WARRANTIES OF ANY KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE INCLUDING WARRANTIES OF TITLE, FITNESS FOR PURPOSE, MERCHANTABILITY OR NON-INFRINGEMENT UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND MERCHANTS OR FOR ANY INFORMATION APPEARING ON MERCHANT SITES OR ANY OTHER SITE LINKED TO OUR SITE.

 

Third-Party Merchant Policies.
All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on such sites. We are not responsible for information provided by you to Merchants. We and the Merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.

 

Privacy Policy.
Our Privacy Policy, as it may change from time to time, is a part of this Agreement.

 

Payments.
You represent and warrant that if you are purchasing something from us or from our Merchants that (i) any credit card information you supply is true, correct and complete, (i) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes.

 

Securities Laws.
This Site may include statements concerning our operations, prospects, strategies, financial condition, future economic performance and demand for our products or services, as well as our intentions, plans and objectives, that are forward-looking statements. These statements are based upon a number of assumptions and estimates which are subject to significant uncertainties, many of which are beyond our control. When used on our Site, words like "anticipates," "expects," "believes," "estimates," "seeks," "plans," "intends" and similar expressions are intended to identify forward-looking statements designed to fall within securities law safe harbors for forward-looking statements. The Site and the information contained herein does not constitute an offer or a solicitation of an offer for sale of any securities. None of the information contained herein is intended to be, and shall not be deemed to be, incorporated into any of our securities-related filings or documents.

 

Links to Other Web Sites.
The Site contains links to other Web sites. We are not responsible for the content, accuracy or opinions express in such Web sites, and such Web sites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked Web site on our Site does not imply approval or endorsement of the linked Web site by us. If you decide to leave our Site and access these third-party sites, you do so at your own risk.

 

Submissions.
All suggestions, ideas, notes, concepts and other information you may from time to time send to us (collectively, "Submissions") shall be deemed and shall remain our sole property and shall not be subject to any obligation of confidence on our part. Without limiting the foregoing, we shall be deemed to own all known and hereafter existing rights of every kind and nature regarding the Submissions and shall be entitled to unrestricted use of the Submissions for any purpose, without compensation to the provider of the Submissions.
Return Policy. Due to the nature of our online site, and the products listed, we Print Works Concept have a strict NO RETURN policy for any product. No product shall be able to be returned for a like item, or for a cash refund.

 

Venue; Applicable Law.
YOU AGREE THAT ALL ACTIONS OR PROCEEDINGS ARISING DIRECTLY OR INDIRECTLY OUT OF THIS AGREEMENT, OR YOUR USE OF THE SITE OR ANY SAMPLES OR PRODUCTS OBTAINED BY YOU THROUGH SUCH USE, SHALL BE LITIGATED IN THE CIRCUIT COURT OF MALAYSIA, KUALA LUMPUR. YOU ARE EXPRESSLY SUBMITTING AND CONSENTING IN ADVANCE TO SUCH JURISDICTION IN ANY ACTION OR PROCEEDING IN ANY OF SUCH COURTS, AND ARE WAIVING ANY CLAIM THAT KUALA LUMPURIS AN INCONVENIENT FORUM OR AN IMPROPER FORUM BASED ON LACK OF VENUE.

 

This site is created and controlled by Print Works Concept a wholly owned company in the State of Kuala Lumpur, Malaysia. As such, the laws of Malaysia will govern the terms and conditions contained in this Agreement and elsewhere throughout the Site, without giving effect to any principles of conflicts of laws.

 

Verify Members' Address:
Print Works Concept reserves the right to contact a Member via email to verify the accuracy of account information (including the Member's correct name and address) that is needed to provide the Member with the information he or she requested from Print Works Concept.

 


 


PRINTING TERMS AND CONDITIONS

 

Please read these Terms and Conditions for all Print Workz Concept printing.

 

Orders

When an order is placed through the Myprintworkz.com order form, all orders are final. Approval of artwork proofs and payment must be completed within two weeks of the placement of the order. Please make sure you are aware of the terms and conditions before ordering. If you have any questions in regard to the products then please feel free to call us and talk to one of our friendly team who will be able to answer any questions prior to placing an order.

 

Email Proof

You will receive email proof for each order. Proofs provided by Print Works Concept are an indication of the final printed product only. Variations in colour or trim can be a result of the printing process. Customers should read and follow our DIY Artwork Guidelines carefully before submitting their artwork.

 

Colour Variations

Our printing products may have colour variations from what you have seen on screen, to what the final product looks like, variations between the front and back of the card, and previous orders can also be expected. This is the nature of CMYK offset printing and bulk-run printing.

 

Digital printing uses digital printing which may also produce some "blotchy" effects which is the nature of express digital printing.

 

Trimming of printing

All printing products are trimmed. Trimming of printing products may shift up to 3mm in any direction, therefore our Artwork Guidelines should be properly adhered to minimize risk of trimming affecting the look of the print.

 

Digital printing generally has more chance of trimming variations.

 

Printworkz Designed Artwork

Artwork designed by Print Works Concept under “Let Us Do It For You” or Graphic Design services remains the property of Print Works Concept until paid for. Once design has been paid for in full, Client's may request a flattened copy of their artwork for RM20.00 for the “Let Us Do It For You”. Any future orders of the same printing product with the exact same design will incur no artwork fees. One proof is provided at no charge.

 

Print Works Concept Designer Card design allows for one proof to be provided. Extra proofs with changes to the design are available for RM25 each. If the Client believes that Print Works Concept has not followed the brief to the best of it's understanding, then they may request changes to the design at no cost. Disputes will be mediated by Print Works Concept Management.

 

Print Works Concept design services can take up to 7 working days, and will vary depending on workload. Customers are held liable for expenses incurred by Print Works Concept in recovering debts.

 

Accepting Proofs

When accepting artwork proofs from Print Works Concept, you are held fully responsible for accepting all content. This includes design, spelling, grammar and numbers. It is your responsibility to request another copy if your proof is difficult to read. We will print exactly what is accepted in the final proof. No reprints at our expense will be printed.

 

If you would like to make changes to your DIY artwork after viewing the proof, you may resubmit your updated artwork to receive a new proof for RM5. Alternatively we can make your requested changes for you from RM10.00 and then email you a new proof.

 

Submitting DIY artwork

Design at your own risk!

Please note that designing and submitting your artwork for printing can sometimes produce unplanned results. Designing artwork for offset printing can be technical with a range of factors that goes beyond what you see on the computer monitor. Print Works Concept fully recommends getting a professional designer to design your printing artwork. Customers submitting their own artwork are fully responsible for the end result of printing. Customers are reminded to submit print-ready artwork with the correct specifications as outlined on our Artwork Guidlelines.

 

You will receive a free artwork proof by email which you will need to approve before printing can commence. Print Works Concept will print whatever you submit, and Print Works Concept is not responsible for artwork mistakes. No reprints at our expense will be printed.

 

It is your responsibility to ensure that any artwork that is submitted is not in violation of any copyright laws. Print Works Concept assumes that your artwork is legally yours or you have the correct permission to print it.

 

Print Works Concept reserves the right to make changes to your artwork without your consent to avoid printing problems that can be foreseen to happen. This will rarely change the design, but if it does it will be evident in the proof you receive Print Works Concept will rasterise all submitted DIY Artwork at standard print quality resolution before printing.

 

If you would like to make changes to your DIY artwork after viewing the proof, you may resubmit your updated artwork to receive a new proof for RM5. Alternatively we can make your requested changes for you from RM10.00 and then email you a new proof.

 

Turnaround
Printing turnaround will vary. The current median turnaround time for most printing products is 10 business days. This is not a guarantee but a guide. This is from the time receiving payment and accepting the proof, to the time when you receive your order. Design time is extra.Print Works Concept will not be held responsible for loss or damages due to printing being delivered after this time. It is the customer's responsibility to allow plenty of time for preparing artwork, printing and delivery.

 

Please note these times as a guarantee but a guide, and allow plenty of time for artwork, printing and delivery.

Most Business Cards
7 business days
Express Cards
3 business days*
Stationery
10 business days
Flyers
10 business days
Invoice Books
10 business days
Large Format Printing
3 business days

Products with special requirements such as trimming or special inks

 

Digital business cards are printed and delivered within 2 business days, based on certain deadlines.

 

Delivery

Print Works Concept will not be held liable for printing products that are lost, damaged or delayed when delivered by post or courier.

 

Prices

While care has been taken in posting correct prices on the website, Print Works Concept has the right to remove or change products and prices without notice. All quotes are valid for 14 days only and may be subject to change after this period.

 

Feedback & Complaints

Customers who believe that their printing product is not up to standard are encouraged to email feedback@printworkz.com with their order details, and the nature of their feedback. Print Works Concept may also request a sample of the product be posted to LG61, Berjaya Times Square, No. 1 Jln Imbi, KL to inspect. If a printing error has occured that is not due to the customer's artwork, then Print Works Concept will arrange a free reprint for the customer. Print Works Concept will not be held liable for errors caused by the customer's artwork, delivery of the product or minor imperfections that fall within acceptable offset printing standards.

 

Please note that Print Works Concept requires all feedback to be submitting in writing (email preferred). Print Works Concept values honest and respectful feedback.